Welcome to EducateMe Group. We aim to ensure a seamless and satisfactory experience for all our customers. Below, you will find the details regarding our shipping and delivery policy, including order processing and shipping time.

 

Order Processing:

Order Confirmation: Once you place an order, you will receive an email confirmation containing the order details. Please review the information to ensure accuracy.
 

Processing Time:
Orders are processed within 1-2 business days (excluding weekends and public holidays). During peak periods, processing may take up to 3-4 business days.
 

Payment Verification:
For security purposes, all orders are subject to payment verification. This may slightly extend the processing time for some orders.

 

Shipping Time
 

Domestic Shipping:

Standard Shipping: Delivery typically takes 3-7 business days from the date of dispatch.

Expedited Shipping: Delivery typically takes 1-3 business days from the date of dispatch.
 

International Shipping:

Standard International Shipping: Delivery typically takes 10-15 business days from the date of dispatch, depending on the destination.
 

Express International Shipping:
Delivery typically takes 5-7 business days from the date of dispatch.
 

Important Information
 

Shipping Delays:
While we strive to deliver orders within the specified timeframes, unforeseen circumstances such as weather conditions, carrier delays, or customs clearance may result in delays. We appreciate your understanding.
 

Tracking Information: Once your order is dispatched, you will receive an email with a tracking number to monitor your shipment’s progress.
 

Incorrect Addresses:
Please ensure the shipping address is accurate. EducateMe Group is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.
 

Customs and Duties:
For international orders, customs duties or taxes may apply. These charges are the responsibility of the recipient.

Contact Us

If you have any questions or concerns regarding your order or shipping details, please contact us at hello@educateme.group. Our customer service team is here to assist you.
 

Thank you for choosing EducateMe Group. We appreciate your trust in us!